Susan did a great job planning our once in a life time, first trip to Israel. She is extremely organized, knows all the best places and experiences and made our travel seamless. We had several conference calls to start the planning and discussed our “must see” sites, her suggestions, budget and our vision for the trip. Susan put everything into an easy, detailed itinerary with all flights, hotels, contacts, restaurants, etc and sent it to us in a super convenient binder that we were never without. Oh- and it came wrapped like a present, which helped add to the excitement of the trip. Susan added a VIP travel service to our travels which was extremely helpful getting in and out of airports and border crossings- we didn’t have to think- we were just ushered through, like the service says.. a VIP. Susan’s contact in Israel reached out to us while we were there just to check in on us and make sure everything was going well. And when we got back Susan followed up to talk about everything and ensure our trip was great, which is was. She took care of us from beginning to end. Thank you Susan for arranging our trip of a life time to beautiful Israel.