We just returned from a trip of a lifetime to Israel, all thanks to the top professional skills of Susan Weissberg. As someone who waited her whole life to go to Israel, this trip had to perfect and beyond perfect it was. From the very start, Susan arranged a unique trip for us taking into consideration my husband and my own interests and put them together into one fabulous trip. From the professional side, Susan answers every mail so promptly, there is no waiting for an answer. She is always cherry and really listens to your desires. The final packet that arrives is simply gorgeous. A leather bound notebook comes complete with your itinerary and all the other details ( restaurants, shopping, the scheduled transports, etc). then all of this is packed into a silver box! Very professional and impressive. But it was not just the outward appearances that are done right, everything was done right. From the VIP service at the airport, to the hotel selection and the complimentary upgrades to making sure everything was going right while we were on the trip( she e mails you while you are away and sent birthday greetings to my husband as well) But perhaps the best thing about Susan is her insider connections. We had the best guide in all of our 20 yrs of international travel. We love having private guides as they add so much more to our trips. Well, the hand selected guide she had for us made the trip. He took us not only to the scheduled events on our itinerary, but veered off the program to include other visits and to meet a lot of his friends. He was an officer in the Israeli army and was a fairly famous footballer in Israel as well. We swear he knew EVERYONE in Israel. What other guide would take you to meet his friend , an archaeologist in Bet' Shean and we get to sit in his shack drinking tea and shooting the breeze. These kind of experiences can mean so much more and last longer with you than just seeing the sights alone. Everything came off without a hitch and my lifelong dream to visit Israel was that and so much more. I know there are people who will plan their own trip to Israel, but with this being my husband's birthday trip as well as so important to me in my life, I really needed to turn this over to someone like Susan. And once there, I really feel that if you had someone like Susan to plan your trip, you'd get a lot more out of it with minimal hassle and effort. Why not just enjoy your trip?! Without any hesitation, I highly recommend you use Susan to plan your next trip to Israel. She also will plan Jordan and Egypt as well, so you can make a Middle East Medley trip and be assured it will be the trip of your dreams.